Cabin Crew Conference

EATS is entirely dedicated to airline simulation and training, allowing you to discover the latest innovative training solutions for pilots and cabin crew. Supported by the training industry and subject matter experts, the EATS 2023 conference will provide practical solutions for day to day challenges and offer key insights into the future of the industry.

Presentations and moderated discussions led by industry and airline experts will allow the airline training community to share best practice, lessons learned and the challenges of recovery and return to growth.

Cabin Crew Moderator: Anna Mellberg, Novair

Day 1 – Wednesday 8th November 2023

 0900-1030  Session 1 – Opening Remarks (combined Pilot, ATO & Cabin Crew)
1) Jesper Rasmussen, Flight Standards Director, EASA
2) Captain Marió Chavez, Chief Operations Officer, TAP Air Portugal
3) Captain Andy Mitchell, Chair, Aircrew Training Policy Group (ATPG)

1030-1115  Coffee Break

1115-1245  Session 2 – A New Era for Cabin Crew Training
1) John Franklin, Head of Safety Promotion, European Union Aviation Safety Agency
Cabin Crew Conference Keynote
2) Emily Hooker, Learning and Development Manager, Skypeople Training
Adapting to Generation Z
3) Adam Rowland, Training Manager – Safety Programmes & Claire Webster, Training Manager – People & Operations, easyJet
Reimagining Training

1245-1415  Lunch

1415-1545  Session 3 – EBT & CBTA for Cabin Crew
1) Ivan Noël, President & Founder, Inflight Innovations Inc. & Inflight
A Profitable Airline is a Safe Airline – How Competency-Based Training and Assessments Play a Vital Role
2) Jose Alfonso, Founder/Co-Owner & Darryl Owens, Co-Owner/Curriculum Specialist, Empower Communications Group
Reality Based Training – The Evolution of Cabin Crew Training
3) Captain Collette Evans, A320 Captain/CRMA/SEPI & Patrick Friel, Cabin Service Manager/SEPI/CRMI, Aer Lingus
Training the Next Generation – Our Route to EBT/CBT

1545-1630  Coffee Break

1630-1800  Session 4 – Workshop
Overcoming the Challenges in Embracing Digital Technologies

1800-1900  Reception

Day 2 – Thursday 9th November 2023

0900-1030  Session 5 – Self-Defence and Restraint Training for Cabin Crew
1) Stuart Lowe, Chief Executive Officer/Co-Founder & Kathleen Reid, Chief Operating Officer, Force Air Defence
Self Defence and Restraints for Cabin Crew
2) Jose Alfonso, Founder/Co-Owner & Darryl Owens, Co-Owner/Curriculum Specialist, Empower Communications Group
LOUDER – De-escalation Workshop

1030-1115  Coffee Break

1115-1245  Session 6 – Air Carrier Training Insights
1) Marcin Berezowski, Chief Instructor Safety & Security, Ryanair DAC
Enhancing Training Effectiveness
2) Ali Preissinger, Team Lead, Senior Programmer, Inflight Web-Based Training and Media, Bryce Romero, Developer, Inflight Web-Based Training and Media, American Airlines & David Jones, President, Quantified Design Solutions, LLC
Virtually There: A Journey in Cabin Crew Training
3) TBD, TAP Air Portugal
The TAP Experience in Implementing CBTA

1245-1415  Lunch

1415-1545  Session 7 – Evolving Concepts in Cabin Crew Training
1) Trevor Dale, Managing Director, Atrainability Ltd.
How Do You Move from Assessment of an Hours-Based Training Course to a CBT Framework?
2) Cengiz Turkoglu, Senior Lecturer, Cranfield Safety & Accident Investigation Centre
Transforming Recurrent Training by Gathering Safety Intelligence for your SMS
3) Anne Sølvsteen Knudsen, Founder and Owner, NaviMinds ApS
EPIGENETICS – The New Black! And Thoughts About New Ways to Train Resilience in Crew Members

1545-1630 Coffee Break 

1630-1800  Session 8 – Inclusion (combined Pilot, ATO & Cabin Crew)
1) Yirou Fang, Doctoral Researcher, University of Helsinki
Boosting Gender Equality in Airline Training: A Two-Phase Intervention
2) Peter Hogston, Head of Training, L3Harris Commercial Aviation
The Compromise of Achieving Diversity
3) Captain Filip Aerts, Nominated Person Crew Training, Brussels Airlines
Looking Back, But Most of All Looking Ahead: Female Leadership at Brussels Airlines

EATS 2023 Conference Team


Captain Jacques Drappier
Conference Chair, EATS


Anna Mellberg
Cabin Crew Conference Moderator


Fiona Greenyer
Conference Coordinator

EATS 2023 Sponsors & Partners

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