2022 Cabin Crew Conference

Training for Aviation’s Next Era

Day 1 – Tuesday 8^th November 2022

Session 1 – Opening Remarks & Keynote Addresses (combined Pilot & Cabin Crew)
1) Captain Yann Renier, Head of Training & Licensing, IATA
2) Captain André Berger, Head of Flight Operations and Training, TUI Airline

Session 2 – Opening of the Cabin Stream – Current & Future Insights for Cabin Crew
1) Angela Gallorini, EASA, supported by Raghoonundun Gunputh, Lufthansa Flight Training & Noel Houlihan, Aer Lingus
Initial Cabin Crew Training, Fostering Harmonisation
2) Alexandra James, Analysis Output Manager, Osprey Flight Solutions
A Situational Awareness Update on Human Trafficking and Migrant Smuggling into the EU and UK
3) Carlin Clarke, Facilitator, Leadership Development & Engagement, Breeze Airways
Developing a More Leaderful Workforce for Effective Passenger Management

Session 3 – Evolving Concepts in Cabin Crew Training
1) Mark Farquhar, Chief Training Captain, easyJet
Innovating Crew Training Throughout the Pandemic
2) Filip Aerts, Head of Training, Cedric Buch, Cabin Instructor/CBTA Expert & Gert Van Quekelberghe, Cabin Training Manager/CBTA Expert, Brussels Airlines
3) Henrik Wiechel, Training Manager, Nova Airlines AB
Implementing EBT for Cabin Crew

Session 4 – Workshop
CBTA/EBT Workshop for Cabin Crew, hosted by Brussels Airlines and Novair.
Moderators:

• Henrik Wiechel, Training Manager, Novair
• Cedric Buch, Cabin Instructor/CBTA Expert
• Gert Van Quekelberghe, Cabin Training Manager/CBTA Expert

Day 2 – Wednesday 9^th November 2022

Session 5 – Developing & Changing Training for Challenges in the Cabin
1) Trevor Dale, Managing Director, Atrainability Ltd.
Making Memories Sticky – Writing to the Long Term Memory
2) Raghoonundun Gunputh, Product Manager Safety Training, Lufthansa Aviation Training
Training Re-Imagined: The Next Level
3) Trevor Jensen, Aviation Management Consultant, Trevajan Consullting
The Cabin Crew Role in Reduced Flight Operations

Session 6 – Air Carrier Training Insights
1) Philip Baum, Managing Director, Green Light Ltd. & Visiting Professor, Aviation Security, Coventry University
Inflight Security Challenges
2) Katarina Uusi-Esko, Cabin Safety Officer, Finnair
Developing Resilience Through Cabin Crew Training
3) Allyson Kukel, Head of Airline Engagement, Halldale Group
Leave Worry at the Gate: Simple Tools to Build Resilience

Session 7 – Security Training
1) Juliana Oliveira, Senior Cabin Crew, Vueling S.A.
Making the Practicals a Practice
2) Ian Mitchell, Lead Designer – Cabin Crew, Air Canada
Air Canada’s Approach to Disruptive/Unruly Passenger Training
3) Lex Heemstra, Human Factors Specialist, Independent Human Factors
Unruly Passengers – De-Escalating the Situation Before it Gets Worse

Session 8 – Training Technology & Disruptors (combined Pilot & Cabin Crew)
1) Fabian Riesen, CEO, VRM Switzerland
Evidence Based Training Concepts Implemented on the First EASA Qualified Virtual Reality Training Device
2) Mark Collins, Business Development Director – Simulation, Epic Games Inc.
Using Game Engines for Next Gen Flight Simulation
3) Captain Andreas Pfisterer, Head of Flight Operations & Crew Training, Lilium
Training Challenges for the New eVTOL Aviation

EATS 2022 Sponsors & Partners